Glossary explanation

While we try our best to use plain and simple language, we recognise that there will be some jargon. This section aims to provide simple definitions for some of the common privacy terminology.

Applicable law

The legislation with which any personal information processing must comply.


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Data Controller

A data controller is an organisation that determines how and why personal data is to be “processed” (this includes using, storing and deleting the data). The data controller is responsible for this personal data, and for ensuring that processing of the data fully satisfies the requirements of the applicable law.

Data Processor

A data processor is an organisation that has been contracted to process personal data on behalf of a data controller. Responsibility for the data remains with the data controller, but data processors have contractual obligations to ensure that the processing activities are performed to meet the requirements of the data controller.

Data protection Act 1998

The Data Protection Act 1998 (DPA 1998) is an UK law that defines the ways in which information or data related to an identified or identifiable person, such as name, age, telephone number, e-mail and mailing address (“Personal Data”) may be legally used and handled.


Encryption, such as Secure Sockets Layer (SSL) encryption, is a system for protecting data, used when collecting or transferring sensitive data, such as credit card details or other personal information. Encryption is designed to make the data unreadable by anyone but the intended recipients.


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Personal Information

is any information about or relating to a uniquely identifiable individual, and includes:

  • Information that can be used to identify a specific person

  • Attributes of an already identified person

  • Information or attributes that alone may not identify an individual but which can be tied together with other information in Sony’s or a Third Party’s possession, or public information, to identify a person

Examples include name, address, phone number, email address, social security number, credit card number, driver’s license number or other government issued ID number, bank account number, race, physical traits, hobbies, usage patterns, family members, income, department and gender of employee when a department may only have one employee of a particular gender.

Personal Information Management

or PIM, is the set of processes and controls used to ensure that personal information is handled appropriately, to meet our internal and legal requirements.

Privacy policy

is a statement or a legal document that discloses how a company gathers, uses, discloses and manages the personal information provided by an individual (such as a customer, partner, employee or potential employee). While this is a legal document, a privacy policy aims to provide transparency about these information handling practices, so should ideally be written in clear and simple language.

Sony Group companies

Sony group companies are Sony Corporation, and any entity, firm or corporation, the majority of whose shares or equity is owned or controlled directly or indirectly by Sony Corporation).

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Web Beacons

Web beacons, also known as single pixel or clear gif technology, or action tags, tells us which visitors clicked on key elements (such as links or graphics) on a Sony web page or email.

3rd parties

These are non-Sony companies contracted to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and e-mails, sending text messages (SMS), providing marketing assistance, etc.